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Frequently Asked Questions

When will I receive my order?

Most orders are processed within 1–3 business days. Shipping times vary by location but typically take 5–10 business days.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use it to monitor your shipment’s progress.

What if I receive a damaged or incorrect item?

If something isn’t right, please contact us within 48 hours of delivery with photos of the issue. We'll make it right—either by sending a replacement or issuing a refund.

Can I cancel or change my order?

We process orders quickly, but if you contact us within 12 hours of placing your order, we’ll do our best to accommodate any changes.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please check our Return Policy for full details.